Refund policy

Return & Exchange Policy

We want you to love your purchase! If for any reason you are not completely satisfied, our return and exchange process is simple and hassle-free.

1. Eligibility for Returns & Exchanges

  • Items must be unused, unwashed, and in their original packaging with all tags attached.

  • Returns must be initiated within 7 days of receiving your order.

  • Sale, clearance, or customized items are not eligible for return or exchange unless defective.

2. How to Request a Return or Exchange

  1. Contact our customer support via [wasayakarandi@gmail.com/ +92-3125481966] with your order number and reason for return/exchange.

  2. Our team will review your request and provide return instructions.

  3. Ship the item back to us using a reliable courier service. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

3. Refunds

  • Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.

  • Shipping charges are non-refundable.

4. Exchanges

  • If you wish to exchange an item for a different size or color, please contact us.

  • Exchanges are subject to stock availability.

5. Damaged or Incorrect Items

  • If you receive a damaged or wrong item, please notify us within 48 hours of delivery with photos, and we will arrange a replacement at no additional cost.

6. Contact Us

 Email: wasayakarandi@gmail.com
 WhatsApp: +923125481966
 Address: AllahWasayakarandi (Pvt).ltd

NOTE: We try our best to show the exact colors of our products on our website. However, the colors you see may look slightly different because of your screen settings or resolution. This means the actual product color might not be exactly the same as what you see on your screen.